Customer Charter
We take customer service very seriously and are completely committed to ensuring that you receive an excellent level of service.
We commit to:
- Respond promptly to all enquiries
- Work with you to understand your requirements
- Contract with you on fair and reasonable terms
- Provide you with a named contact
- Give clear guidance and advice throughout our time working together
- Provide regular updates on progress
- Deliver what we agree
- Follow up and obtain feedback from you and act on it
Download the Nanofactory Complaints Proceedure
If you would like to comment on the service you have received from us,
we would love to hear from you.
Contact us for more information on Customer Charter
